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FOOD AND NUTRITION SERVICES MANUAL

GENERAL PROCEDURES & REQUIREMENTS FNS 160 AUTOMATED INQUIRY AND MATCH PROCEDURES

4 Section 160 Change 03-2021 June 1, 2021 sheet, document the case file that the BENDEX System was checked. No further action is necessary. 3. If the information was not reported or is incorrect, contact the FNS unit to determine continuing eligibility. 4. If appropriate, follow procedures in Section 800, Claims, for overissuance and Section 825, Intentional Program Violation (IPV) Disqualifications, for suspected fraud. D. Retention Retain the BENDEX information sheet for three years from the date on the sheet. 160.04 STATE DATA EXCHANGE (SDX) The SDX provides detailed information about Supplemental Security Income (SSI) benefits. Access to SDX information is available through the NC FAST on-line Data Matches and paper listings. The NC FAST on-line data matches information is updated daily. Use NC FAST on-line data matches at application, reapplication, and full recertifications to verify benefit amount and to check for potential receipt of benefits. A. NC FAST On-line Data Matches The NC FAST on-line data matches inquiry reflects the most current information regarding SSI and is updated daily. 1. Perform a NC FAST on-line data matches inquiry at application, reapplication, and at each recertification for each FNS unit member who is a potential SSI recipient. A potentially eligible recipient is anyone age 65 or over or disabled (including a child). A potentially eligible recipient is also anyone that receives a social security disability check that is less than the maximum SSI benefit. NOTE: A check on all FNS unit members may be conducted at the county’s option. However, do not exceed normal processing standards. 2. Use the checklist in the application/recertification workbook to conduct the inquiry. Obtain a screen print of each positive match. File the screen print in the case file. A screen print for negative matches is not required. 3. County DSS Action Requirements a. Verify the SSI amount for information that has been reported. Document the appropriate evidences in NC FAST. b. Complete the SOLQ or TPQY request to resolve a discrepancy between the FNS unit’s statement and the information shown on the SDX. NOTE: It is recommended that the Third Party Query (TPQY) be used to verify alien quarters only. c. Contact the FNS unit when the information is not reported or is incorrect.