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∙ Forward all good cause decisions, along with MDHS-EA-359 and supporting documentation, to the case manager supervisor for review and approval within the 10-day conciliation period. The case manager must not resolve the conciliation in JAWS until the completed MDHS-EA-359 is received. If the individual does not have a good cause for one of the conciliation reasons listed above, the case manager must not resolve the conciliation. MAVERICS will automatically close the case at the end of the 10 calendar day period. If the TWP Participant has been referred to MDES, the MDHS case manager must send a MDHS-EA-387, TWP MDHS/MDES Communication Form to MDES detailing the results of the conciliation the same day or next business day. NOTE: Whenever possible, the case manager should meet with the participant, and if good cause is determined, provide appropriate documentation to the case manager supervisor for review and approval in order for compliance to be sent before the 10th day. If the compliance is sent on the 10th day, MAVERICS auto-closure will close a TANF case prior to processing the compliance sent by JAWS. If the 10th day falls on Saturday or Sunday and the participant comes in on Monday, the CMS should “ER” the conciliation if good cause is approved and the participant chooses to comply. Whenever “ER” is used, the supervisor must file a screen print of the WCOR and PACR screens, documenting the reason for the use of this code in the participant’s case record and forward a copy to the county director. Conciliation Resolution Resolution may occur when: • The barrier to satisfactory participation is resolved and the participant continues in his/her work activity or another work assignment • The participant’s progress is determined to be satisfactory • The participant has a valid reason for non-participation and an exemption request is approve • The participant refuses to cooperate and a timed work penalty is imposed

11105 Volume III | Chapter 11

MISSISSIPPI [ CONCILIATION, GOOD CAUSE AND ADVERSE ACTION: CONCILIATION]

Revised 08 - 01 - 09 11 - 01 - 17