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• Failure to go to an employment interview • Inappropriate or disruptive behavior (includes abusive or inappropriate language and inappropriate clothing) in a work activity • Established pattern of failing to cooperate with TANF regulations (see Chapter 11,Establishing A Pattern of Non-Cooperation) • Refused a job offer or • Voluntarily quits a job, voluntarily reduced work hours for any job of 20 or more hours per week or terminated by an employer as a direct result of personal action(s). (Refer to Chapters 3 and 11, Voluntary Quit Provision.) When a conciliation is needed, the case manager must: • Schedule a conciliation appointment • Notify service providers (child care and/or transportation) of termination of services (see Chapter 10, Supportive Services) • Investigate the reason for non-compliance by talking with the participant and researching the Investigative Report and supporting documentation and/or any medical verification records and possibly the attendance records. • Determine whether or not the participant had good cause for non-compliance (documentation must be provided within the 10 calendar day conciliation period). • Process any exemption request made by the participant. • If the participant is in a work activity and not making progress, counsel the participant to identify the problem and discuss other options or the possibility of a sanction. • Determine whether or not the participant is demonstrating a good faith effort to comply. If so, talk with the component provider and allow the individual to continue in the same work activity or place the individual in another work activity, whichever is deemed appropriate.

Volume III | Chapter 11 11104 MISSISSIPPI [ CONCILIATION, GOOD CAUSE AND ADVERSE ACTION: CONCILIATION]

Revised 08 - 01 - 09 11 - 01 - 17