Page 894

MISSISSIPPI ADVERSE ACTION: CONCILIATION]

Revised 08-01-0911-01-17

process. Entering attendance on the ATTENDANCE REPORT POP UP WINDOW (ARPW) during the conciliation process will resolve the pending conciliation. The case manager must review the status of all TANF supportive services and take appropriate action(s), e.g., terminate immediately, terminate based on the result of the conciliation, etc. Ten-Day Closure Run MAVERICS automatically closes the TANF and possibly the SNAP case at the end of the 10 calendar days if no compliance, error, fair hearing request or exemption request code is received from JAWS. Once the 10 calendar day period has expired, the case manager cannot resolve an outstanding conciliation, even though JAWS has not closed the case. The supervisor may resolve the conciliation with “ER” at any time, if the sanction was applied in error (i.e., due to the case manager not entering a resolution in a timely manner). A screen print of the Maintain Conciliation Record (WCOR) screen and supporting documentation on PACR, if applicable, of why the “ER” code was used, must be forwarded to the county director. EXAMPLE: Case closures are effective dated in JAWS. The case may close in MAVERICS on September 11 effective for the month of October, and JAWS will process the case closure on October 1. Conciliation Reasons Reasons for scheduling a conciliation include, but are not limited to, the following: • No show for an appointment or work activity • Refusal to participate in the TANF Work Program • Unsatisfactory attendance • Failure to cooperate with the case manager, component provider, employer • Failure to report and/or submit sufficient evidence to substantiate absence from the assigned work activity timely

|