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NOTE: When a conciliation record is set up, the case manager must review the status of all TANF supportive services and take appropriate actions(s), e.g., terminate immediately, terminate based on the result of the conciliation, etc. When a JAWS conciliation record is created, a conciliation notice is mailed to the TWP participant and a conciliation referral is sent to MAVERICS the same night. MAVERICS will automatically generate a notice of adverse action to the household for each program based on the conciliation reason code received from JAWS. The notice will inform the household of the pending TANF and SNAP sanctions, the reason for the adverse action and effective month for the case action. The case manager may reschedule a conciliation as long as the appointment date is within 10 days of the discovery date of the initial conciliation appointment. The rescheduled appointment, T012, will not automatically be mailed to the individual. JAWS will maintain the notice on the Participant Notice Screen (SPAN) screen in JAWS. The case manager should screen print the notice and mail or give it to the individual. When a conciliation appointment is scheduled in JAWS, the appointment schedule code will be updated to “OC” (Outstanding Conciliation) and the TWP File status will be “I” (Inactive). JAWS will send a transaction to MAVERICS and the participant’s benefits will be placed in a “FROZEN” status. If MAVERICS does not receive a compliance, exemption or fair hearing request from JAWS within 10 days, the TANF and possibly the SNAP case will close (see Chapter 11, Noncompliance with TWP - Case Closure). This process places more responsibility on the case manager. Completion codes for orientation and assessment appointments must be entered and conciliations must be resolved in a timely manner. The individual receives three (3) notices of adverse action: 1. JAWS generated conciliation appointment notice 2. MAVERICS notice of adverse action (NOAA) for the pending closure of the TANF case 3. MAVERICS notice of adverse action (NOAA) for the pending reduction of benefits or case closure for SNAP NOTE: The participant’s TWP activity may remain “open” during the conciliation Volume III | Chapter 11 11102 [CONCILIATION, GOOD CAUSE AND MISSISSIPPI [ CONCILIATION, GOOD CAUSE AND ADVERSE ACTION: CONCILIATION]

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