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the participant committed a voluntarily quit violation. Committing a voluntary quit violation, without good cause, will result in TANF case closure with a timed penalty period and a corresponding SNAP sanction. NOTE: It is vital that TWP participants notify the MDES interviewer as soon as a barrier to participation is identified. The MDES interviewer and MDHS case manager must work together to make every effort to assist participants to resolve barrier prior to job loss or non-compliance with work program requirements. 5. The case manager or JRT/EC must contact newly employed individuals and their employers at least once a month to encourage job retention. Working with the case manager, the JRT/EC will provide necessary assistance, coaching, and counseling to resolve workplace difficulties which threaten the continuation of the job placement. If the participant refuses to meet the wishes of the employer, the case manager will determine if the participant committed a voluntarily quit violation. It is very important that the JRT/EC stress to the employer that he/she should notify case management of any problems before terminating the participant. Committing a voluntary quit violation, without good cause, will result in TANF case closure with a timed penalty period and a corresponding SNAP sanction.

Revised 08-01-09 11-01-17

NOTE: It is vital that participants notify the case manager as soon as a barrier to participation is identified and that case managers make every effort to assist participants to resolve barrier prior to job loss or non-compliance with work program requirements. 6. Every employer and component provider has his/her own rules about satisfactory participation in work. If the individual fails to meet these rules, he/she risks being terminated or rejected by the employer/component provider. If an employer/provider reports that a participant failed to meet the work place expectations, the case manager or JRT/EC MDES interviewer must investigate and attempt to resolve the problem. If the individual’s problem cannot be resolved, the MDES interviewer must initiate the conciliation process. send a MDHS-EA-387 to the MDHS case manager. The case manager must review case and make an effort to resolve the problem. If the case manager is unable to find a resolution, the conciliation process must be initiated. 7. The case manager or JRT/EC MDES interviewer must investigate the report of noncompliance within three (3) working days and complete a MDHS-EA-364, to document the employer’s version of why the participant left or terminated a placement. Supporting documentation should be attached, if applicable. All information must be sent to the MDHS case manager.