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Volume III | Chapter 1
MISSISSIPPI [GENERAL: GUIDELINES FOR CASE MANAGEMENT]
Revised 11-01-17
6. Assuring that the TANF Work Program rules and regulations are explained clearly and accurately to the individual at orientation.
7. Monitoring the CM to ensure that the Caseload Listing Report is being worked continuously.
8. Monitoring participant status by reviewing the TANF status, participation code and TWP appointment schedule code.
9. Assessing the TWP file status codes. No more than 20% of the caseload should be in “holding.” “Holding” should only be used to transition the individual between allowable activities, when requesting an exemption and setting up a conciliation.
10. Monitoring the status of attendance entered. Attendance must be up-to-date by the end of the month for the prior month.
11. Monitoring component assignments. Job readiness/job search training is limited to six weeks during each federal fiscal year. AWEP and community service placements are limited to six months each Federal Fiscal Year.
12. Working the TWP caseload if CM is unavailable.
13. Ensuring that policy and system changes are received, reviewed and understood by staff members and filed appropriately.
14. Ensuring that resource service providers are available, as needed.
The CM will be under the direct supervision of the case manager supervisor (CMS) which in some counties may be the County Director. The CM will be responsible for processing supportive services request submitted by the MDES interviewer, for TWP participants. Transitional services will be provided to eligible participants by the CM. The transitional case management services include assisting with transitional child care arrangements and transitional transportation, referring the individual to other resource providers (i.e., food, clothing, housing, health and other services), and providing counseling to ensure that there are no problems to jeopardize the individual’s continued employment. The duties of the CM include (but are not limited to): 1501