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1. Promoting the TANF Work Program to participants, emphasizing personal responsibility and long-term self-sufficiency.

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2. Referring TWP participants to MDES for assessment and component placement.

3. Assisting in removing the barriers (transportation, childcare, clothing, housing, etc.) to help access the resources needed to pursue those goals. The CM is responsible for ensuring that the TANF recipient or participant receives appropriate services, in a timely manner.

4. Maintaining a list of available resources providers within the county and surrounding area.

5. Reviewing the information received from the MDES to ensure delivery and continuation of services for the TWP participants.

6. Reviewing and entering the participant in TWP components as assigned by the MDES interviewer.

7. Conducting conciliations promptly to resolve unsatisfactory participation. The CM will work with the participant and the MDES interviewer to resolve any barriers to participation, which contribute to attendance problems or lack of satisfactory progress in the component.

8. Determining good cause for failure to participate.

9. Approving work program exemptions.

15. Sanctioning TWP participants for non-compliance.

16. Entering a sanctioned individual’s compliance in JAWS.

17. Processing changes which may affect the TANF benefits in a timely manner.

18. Referring fair hearing requests to the MDHS-EA local office.

MISSISSIPPI [ GENERAL: GUIDELINES FOR CASE MANAGEMENT ]

Revised 11 - 01 - 17