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pg. 91 ADDRESSES Non-Standardized Address When an address entered on the E1AP screen does not standardize, the USPS does not recognize this as a valid address. A non-standardized address will display an” N” on the right side of the E1AP screen in the Standardized Address field and no address will appear. Standardized Address Address standardization occurs on the E1AP screen through online processing. The process of Address Standardization runs addresses through the CD1P which obtains information from the USPS. CD1P formats valid addresses in a standard format used by the USPS. A standardized address will display a “Y” on the right side of the E1AP screen and the formatted address will appear in the Standardized Address field. All addresses are standardized with CD1P, regardless of whether they are manually entered or come over pre-populated from the previous FFY. As variations exist, addresses that return standardized should be compared to the address information entered on the E1AP screen. To ensure correspondence arrives at its intended destination, any variations between the address on the left and the standardized address must be updated to ensure the address on the left side of the E1AP screen matches the standardized address on the right. The purpose for using CD1P to standardize addresses is to ensure system integrity and that correspondence is delivered to the correct address the first time; however, CD1P and the EA System have some limitations to keep in mind: If all of or a portion of a previous address remains on the E1AP screen, CD1P will only standardize one of the addresses. Therefore, when entering a new address on the E1AP screen, it’s important to delete former address information in its entirety. A limited number of characters are available for data entry on the E1AP screen. Longer address information will need to be entered utilizing both address line 1 and address line 2. Certain characters are prohibited in the LIHEAP EA System. The # sign is one of them. When CD1P returns a standardized address which displays the # sign, the user will need to substitute # with the reference “NO” or the user could spell out the word “number”. When a household’s mailing address is not the same as its service address The mailing address should be entered on the E1AP screen, and the service address should be documented on the E1CN screen. If the address provided by the applicant does not standardize, the applicant should be contacted, either by telephone or the LIHEAP-1B, to determine the correct address which is recognized by the USPS. It will be the applicant’s responsibility to provide an address that will standardize. The worker should make a note on the E1CN screen to document this.