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pg. 90 When a correction has been made to E1NA, you should access the E1MM screen to make any necessary changes to the RELATIONSHIP and ACCT HOLDER fields. E1DR Screen Should a registration be entered in error and need to be deleted from the EA System, agency staff with Management Security Access is authorized to delete registrations using the E1DR screen. This should only occur in rare instances. No registration can be deleted if the EA case is in Eligible, Ineligible, Approved or Denied status. A registration should be deleted when a wrong SSN is entered; a number is transposed when entering the correct SSN, or when a member is registered as the applicant on their own case when they should be a household member on another case. If one of these situations did not occur, the appropriate action for an incorrectly entered case is to proceed with a case denial. A case note should be entered on the E1CN screen when this occurs. A case note is not necessary when a registration deletion is completed as the entire case will no longer appear on the EA system. Accessing Child Support payment information  https://apps.dss.mo.gov/ChildSupportPaymentInformation/  Enter the eight-digit Case ID, the last four digits of the Social Security Number and date of birth of the member receiving or paying child support.  Click on SUBMIT button.  The screen will display the support order(s) associated with the Case ID. Click on each support order to display the last 13 month’s payments and disbursements. Check each order to determine if payments are being made on more than one order.  Print this screen for the case file.