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EAP Policy Manual FFY24 Chapter 9 Client, Energy Vendor, and Contractor Notification Page 2 • Out of Funds. • Over Income. • Withdraw Application. • EAP Program Participation letter. • Notification letters: • Crisis. • ERR. • Primary Heat. • Primary Heat & Crisis. • Refund letter/form. • Request for Information letter. Contractor and Energy Vendor Notification eHEAT produces a list of benefits by household, address, and account number in conjunction with payments. Energy vendor and contractor notifications are in eHEAT. Energy vendors that do not use eHEAT receive a letter of notification and a printed spreadsheet containing the same benefit information, generated by eHEAT and mailed by Commerce. Providing Private Data to Contractors and Energy Vendors Energy vendors and contractors use eHEAT to see only the information they need to run EAP. eHEAT shows the only information EAP provides to Affordability Programs without a signed release from the household. Appendices 9A - eHEAT Letters Examples