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BAM 505 3 of 7 RETURNED/CANCELLED BENEFITS BPB 2024-018 7-1-2024

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

Note: A warrant returned to the local office must be voided and returned to Treasury by the local office designee before it is rewritten. Notify the local office designee of the disposition via DHS-2362. The specialist must wait until the warrant status shows cancelled before authorizing the rewrite via DHS-2362; see Warrant Returned to the Local Office in this item. Clients can expect warrants/benefits replaced via Bridges to arrive at the current mailing address in 7-10 days after the replacement is authorized. Replacing Expunged Benefits Replace expunged benefits through the Re-Issue Expunged Bene- fits in Bridges. Replacing Escheated Benefits Escheated benefits are replaced by Treasury, not by MDHHS. Refer clients who request replacement of escheated benefits to Treasury’s Unclaimed Property Division at (517) 636-5320 or online at Michigan’s Money Quest under Unclaimed Property on the Michigan Department of Treasury Web site. Escheated benefits are identified in Bridges, Benefit Issuance as Tax Offset. Inserts and Other Enclosures When warrants are released or rewritten, be sure clients receive all enclosures (such as, informational inserts) included with the original warrant. Closure After Uncashed/ Returned Warrant When a warrant is uncashed for over 60 days, or was sent back to Treasury, the specialist receives the following: • The envelope and enclosures. Notations on the envelope usually indicate why the warrant was undeliverable or otherwise returned. • Report PH-280, Uncashed Client Warrants.

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Official source

BAM 505 3 of 7 RETURNED/CANCELLED BENEFITS BPB 2024-018 7-1-2024

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

Note: A warrant returned to the local office must be voided and returned to Treasury by the local office designee before it is rewritten. Notify the local office designee of the disposition via DHS-2362. The specialist must wait until the warrant status shows cancelled before authorizing the rewrite via DHS-2362; see Warrant Returned to the Local Office in this item. Clients can expect warrants/benefits replaced via Bridges to arrive at the current mailing address in 7-10 days after the replacement is authorized. Replacing Expunged Benefits Replace expunged benefits through the Re-Issue Expunged Bene- fits in Bridges. Replacing Escheated Benefits Escheated benefits are replaced by Treasury, not by MDHHS. Refer clients who request replacement of escheated benefits to Treasury’s Unclaimed Property Division at (517) 636-5320 or online at Michigan’s Money Quest under Unclaimed Property on the Michigan Department of Treasury Web site. Escheated benefits are identified in Bridges, Benefit Issuance as Tax Offset. Inserts and Other Enclosures When warrants are released or rewritten, be sure clients receive all enclosures (such as, informational inserts) included with the original warrant. Closure After Uncashed/ Returned Warrant When a warrant is uncashed for over 60 days, or was sent back to Treasury, the specialist receives the following: • The envelope and enclosures. Notations on the envelope usually indicate why the warrant was undeliverable or otherwise returned. • Report PH-280, Uncashed Client Warrants.