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BAM 505 2 of 7 RETURNED/CANCELLED BENEFITS BPB 2024-018 7-1-2024
BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES
• If the warrant was not issued, ask a local office designated staff to contact theBridges Resource Center (BRC). . • If the warrant was issued but not returned/cancelled; see Warrant Not Received in BAM 500. Warrants Returned to the Local Office The local fiscal office processes returned warrants. Forward any warrants received to that office. The local fiscal office notifies the specialist via a DHS-2362, State Treasurer’s Warrant Rewrite/Disposition Request, of client and vendor warrants that are returned or delivered to the local office. The DHS-2362 authorizes warrant disposition. Determine whether the warrant should be: • Voided and returned to Treasury. • Voided and rewritten. • Mailed to the client. • Picked up by the client at the local office. Note: Representatives picking up a warrant for a client must have the client’s signed statement of permission. Complete the DHS-2362. If the warrant must be voided and rewritten, see below for the correct rewrite procedure. Return the completed DHS-2362 to the local office designee within 10 workdays. REPLACING WARRANTS/ BENEFITS
Local Office Replacement Authorize replacement of a warrant/benefit using the DHS-138 or Bridges. A replacement warrant must be for the exact amount as the original warrant/benefit. The replacement warrant will reflect current Bridges information. Update payee and address information, if necessary, before replacing the warrant or requesting warrant rewrite.