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BAM 401E 11 of 34 ELECTRONIC BENEFIT TRANSFER ISSUANCE SYSTEM BPB 2026-019 8-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

• Through a cash-only POS transaction at a retailer that allows the option. • As cash back when making a purchase through a POS device located in a retail or merchant establishment that accepts the Quest® logo. Note: The amount of cash back allowed depends on the retailer's policy. The client should ask the retailer before shopping. Fees Clients are allowed cash withdrawals from an automated teller machine (ATM) without transaction fees. However, depending on the ATM selected, there may be an ATM fee charged. It is the client's responsibility to pay for these fees. Such fees will be debited from their cash account balance at the time of the transaction. Note: Clients are not assessed a fee for accessing cash benefits with their Bridge card at a POS terminal. Surcharges Unlike fees, an automated teller machine/network surcharge is the charge for using a particular bank’s automated teller machine. Cli- ents are given the option of paying the surcharge before their withdrawal. A question appears on the screen telling the client the cost of using that automated teller machine. If clients do not want to pay the surcharge, they may decline by pressing cancel, and their Bridge card is returned. They can then access another automated teller machine somewhere else with either a lesser surcharge or no surcharge at all. SNAP BENEFITS AND AVAILABILITY DATES All SNAP benefits are deposited into the client’s EBT SNAP account. New openings (including expedited issuances and supplements) are available to clients the day after the client information and benefits are authorized in Bridges. Ongoing SNAP benefits are available on the dates listed in RFS 305, and available on the same day of the month each month. The date depends on the last digit of the client’s recipient ID number.