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BAM 401E 10 of 34 ELECTRONIC BENEFIT TRANSFER ISSUANCE SYSTEM BPB 2026-019 8-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

POS terminal; see Authorized Representatives in BAM 110, Application Filing And Registration. Benefit Access Clients and/or their FSARs access benefits with their Bridge card and PIN at automated teller machines and at POS devices at retailers displaying the Quest ® logo or sign. If the case closes, the cash or SNAP benefits remaining on the Bridge card are still available to the client. They may continue to access these benefits in the account until they are depleted or expunged. If the cash account balance contains enough to pay the transaction plus any applicable client fees; see Fees in this item, the account is debited for that amount. An approval message is sent back to the automated teller machine/POS device where either the purchase is completed, or cash is dispensed. If the cash account does not have sufficient funds to cover the transaction, a denial message is sent back to the access device. Clients can then contact the Interactive Voice Response Unit for information regarding their account. See Customer Service, Interactive Voice Response Unit in this item. Cash Benefits and Availability Dates FIP and SDA clients receive ongoing benefits, early payments (EPs) and supplemental benefits less than $1,000 in their EBT cash account. The ongoing semi-monthly cash assistance EBT deposits are available on the warrant date shown in the issuance deadline schedule in Reference Manuals RFS 305, Bridges Cash And FAP Transaction Deadlines And Issuance Schedules. Supplements and EPs are available the day after authorized. Cash may be obtained only from a client’s cash account. Exception: Benefits on closed cases, EPs over $1000, supplements over $1000 and all replacement benefits are issued as warrants. Benefits can be accessed: • At any automated teller machine that accepts Quest® clients. • At a check cashier displaying the Quest® sign/logo. • By making a purchase at retailers who accept the Bridge card.