8. SUSPENSION OR MODIFICATION OF COLLECTION ACTIVITIES:

A. If a household has not previously qualified for a compromise of an Agency or Inadvertent Household error overpayment they can request a compromise of that overpayment any time their SNAP benefit amount or NSI have changed. The Department will evaluate the qualification for and amount of the compromise per Paragraph 6(B).

B. Collection attempts on an Inadvertent Household claim involving a closed case may be suspended after one demand letter and filed for future reference.

C. Collection attempts on any Agency claim may be suspended after one demand letter and filed for future reference.

D. BRU may suspend collection attempts on a referred Intentional claim involving a closed case after three attempts. When it does, the originating office shall be notified, and the claim filed for future reference.