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Louisiana LIHEAP Service Delivery Guide 74 | P a g e

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findings must be addressed by the Subgrantee as indicated in the Final Monitoring report. The Subgrantee must submit documentation addressing each citing in the Monitoring Report and a Plan of Corrective Actions within thirty calendar (30) days of receipt of the monitoring report. 8.6 Enforcement Action Consistent or repeated violations of LIHEAP standards may require LHC to impose enforcement action upon a Subgrantee. The enforcement action will vary and will depend on the severity of the deficiency or deficiencies identified. The enforcement actions in order of least to most severe include:  Low-Risk Probation  High-Risk Probation (may include suspension of payments)  Termination of LIHEAP Subgrantee Agreement Placement of a Subgrantee into any one of these three categories is based upon the severity of the findings identified during the monitoring. Both Low- and High-Risk Probation will require additional oversight and training and technical assistance. In all cases, the Subgrantee will be notified in writing of the enforcement action being imposed. A. Low-Risk Probation Placement on Low-Risk Probation is typically associated with deficiencies that warrant additional attention to prevent more serious issues from developing. The Subgrantee will receive written notice that it is being placed on Low-Risk Probation and will be given a reasonable time period to correct the issues. Subgrantees may experience an increase in the number of monitoring events and/or the number of files reviewed by LHC during both on-site and desktop monitoring. The reasons for placing a Subgrantee on Low-Risk Probation may include, but are not limited to the following:  When the Subgrantee fails to submit responses to findings in a timely manner as specified in LHC’s monitoring reports  When the Subgrantee has repeat concerns or observations  When LHC determines that there are administrative issues within the Subgrantee Agency. For example, failure to provide adequate staff to handle customer applications in a timely manner  When fiscal errors exist and supporting documents are occasionally missing.  When eligibility documents are not consistently being collected.