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Louisiana LIHEAP Service Delivery Guide 75 | P a g e

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 When the Subgrantee’s practices are contrary to Federal and State guidance.  When inconsistencies in intake processes exist. B. High-Risk Probation Depending on the severity of observations/findings, the Subgrantee may be placed on High-Risk Probation. High-Risk Probation may or may not include suspension of payments. The Subgrantee will receive written notice that it is being placed on High-Risk Probation and will be given a reasonable time period (not to exceed 120 days) to correct the issues. The notice will include the cause for probation and additional instructions to assist the Subgrantee with achieving compliance. The Subgrantee will also receive additional monitoring events and/or on-site training and/or on-line training from LHC, if deemed necessary. The reasons for placing a Subgrantee on High-Risk Probation may include, but are not limited to the following:  When the Subgrantee has repeat findings  When there is turnover of key staff members which results in sub-par performance  When the Subgrantee fails to comply with the corrective action instructions that were submitted following the previous monitoring visit  When the Subgrantee is unable to trace or account for funds received or supporting documents are always missing  When eligibility documents are rarely being collected  When the Subgrantee fails to return funds within the timeframe demanded by LHC due to funds not being expended in accordance with contractual or regulatory guidelines C. Termination of the Program For further guidance, please see the LIHEAP Subgrantee Agreement, Section IX. Noncompliance with Requirements of This Agreement.