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Division/Section Family Support Chapter No./Name 4 – Economic Stability (ES) Part No./Name C – Case Processing Section No./Name C-1300-FITAP-SNAP Cooperation Document No./Name C-1310-SNAP Cooperation Requirements Effective Date January 1, 2023

3 of 5 If the case is closed because the household refused to cooperate with the State QC review in one Federal Fiscal Year and the household reapplies after February 2 of the following Federal Fiscal Year, the household may be certified, if all eligibility factors are met, and a referral to the State QC reviewer will not be necessary.

If the case is closed because the household refused to cooperate with the Federal QC review in one Federal Fiscal Year and the household reapplies after June 30 of the following Federal Fiscal Year, the household may be certified, if all eligibility factors are met, and a referral to the Federal QC reviewer will not be necessary.

If a case is closed for refusal to cooperate with QC, and the client reapplies, the worker MUST refer the household to the appropriate QC reviewer if the time frame allowed for completion of the review has not passed. If the client subsequently fails to cooperate with QC, the application must be rejected for refusal to cooperate with QC.

Example – State QC reviewer notifies the worker that client refused to cooperate with QC on May 4. If the client reapplies for SNAP before February 2 (125 days from the end of the FFY), the household MUST cooperate with the State QC reviewer and meet all eligibility requirements prior to certification. If the client reapplies February 3 or after, the household does not need to cooperate with the State QC reviewer prior to certification.

II. PROCEDURES

THE WORKER MUST:

 INFORM THE HOUSEHOLD IN WRITING OF WHAT THE CLIENT MUST DO OR WHAT INFORMATION IS NEEDED,

 ALLOW AT LEAST 10 DAYS FOR THE CLIENT TO PROVIDE THE INFORMATION OR VERIFICATION OR TO ADVISE THE WORKER THAT HE IS UNABLE TO SECURE THE REQUESTED INFORMATION. IF THE 10TH DAY FALLS ON A WEEKEND OR HOLIDAY, THE DUE DATE BECOMES THE FOLLOWING WORKDAY.

AT CERTIFICATION OR REDETERMINATION, WHEN THERE ARE LESS THAN 10 DAYS LEFT IN THE PROCESSING PERIOD, THE APPLICATION/REDETERMINATION MUST NOT BE DENIED ON OR BEFORE THE 30TH DAY FOR FAILURE TO PROVIDE VERIFICATION BUT MUST REMAIN IN PENDING/SUSPENDED STATUS. THE APPLICATION/ REDETERMINATION MUST NOT BE DENIED/CLOSED FOR FAILURE TO PROVIDE VERIFICATION PRIOR TO THE DUE DATE.

 IF PARTIAL VERIFICATION IS PROVIDED, A SECOND REQUEST IS NOT NECESSARY.