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Division/Section Family Support Chapter No./Name 4 – Economic Stability (ES) Part No./Name C – Case Processing Section No./Name C-800-FITAP-SNAP Changes Document No./Name C-820-SNAP Actions on Changes Effective Date March 1, 2026

8 of 18 26. THE BENEFIT INCREASE WOULD BE EFFECTIVE FOR MAY. THE CASE IS RECERTIFIED EFFECTIVE JUNE.

EXAMPLE 2: A MAY REDETERMINATION APPLICATION IS RECEIVED IN THE OFFICE ON APRIL 20 REPORTING A CHANGE THAT WILL RESULT IN AN INCREASE IN BENEFITS. VERIFICATION IS REQUESTED AND RECEIVED TIMELY. THE WORKER PROCESSES THE CASE ON MAY 15. THE CHANGE RESULTS IN AN INCREASE IN BENEFITS THAT SHOULD HAVE BEEN EFFECTIVE MAY. A SUPPLEMENT MUST BE ISSUED FOR MAY AND THE CASE RECERTIFIED EFFECTIVE JUNE.

EXAMPLE 3: A MAY REDETERMINATION APPLICATION IS RECEIVED IN THE OFFICE ON APRIL 20 REPORTING A CHANGE THAT WILL RESULT IN AN INCREASE IN BENEFITS. THE WORKER REQUESTS VERIFICATION ON APRIL 20. VERIFICATION IS RECEIVED ON MAY 10. THE CHANGE IS EFFECTIVE JUNE SINCE THE VERIFICATION WAS NOT RECEIVED TIMELY. THE CASE IS RECERTIFIED EFFECTIVE JUNE.

EXAMPLE 4: A MAY REDETERMINATION APPLICATION IS RECEIVED IN THE OFFICE ON APRIL 11 REPORTING A CHANGE THAT WILL RESULT IN A DECREASE IN BENEFITS (THE CLIENT'S SON HAS MOVED OUT OF THE HOME). THE WORKER PROCESSES THE CASE ON APRIL 11 AND SENDS A NOTICE OF ADVERSE ACTION. THE BENEFITS WILL DECREASE EFFECTIVE MAY. THE CASE IS RECERTIFIED EFFECTIVE JUNE.

EXAMPLE 5: A MAY REDETERMINATION APPLICATION IS RECEIVED IN THE OFFICE ON APRIL 26 REPORTING A CHANGE THAT WILL RESULT IN A DECREASE IN BENEFITS. THE WORKER PROCESSES THE CASE IN THE REDETERMINATION MONTH ON MAY 15. THE CHANGE IS EFFECTIVE JUNE AND THE CASE IS RECERTIFIED EFFECTIVE JUNE.

C-821-3-SNAP - PR Information Insufficient to Determine Eligibility and Benefit Level

IF THE REPORTED INFORMATION IS INSUFFICIENT TO DETERMINE ELIGIBILITY AND BENEFIT LEVEL, DO NOT CLEAR INFORMATION ON SIEVS, LDET, Experian, OR BENDEX. CONTACT THE HOUSEHOLD BY TELEPHONE TO DISCUSS THE REPORTED CHANGE. IF THE HOUSEHOLD CANNOT BE REACHED, SEND A SEMI-AUTOMATED FFCCL - CLIENT CONTACT LETTER, (18C-FF) IN LITE, REQUESTING THAT THE HOUSEHOLD CONTACT THE DEPARTMENT TO DISCUSS THE REPORTED CHANGE. ALLOW TEN CALENDAR DAYS FOR THE HOUSEHOLD TO CONTACT THE DEPARTMENT. IF THE 10th DAY FALLS ON A WEEKEND OR HOLIDAY, THE DUE DATE BECOMES THE FOLLOWING WORKDAY.

IF THE HOUSEHOLD CONTACTS THE DEPARTMENT, OBTAIN THE INFORMATION NECESSARY TO DETERMINE THE EFFECT OF THE CHANGE ON THE BENEFITS. IF THE HOUSEHOLD FAILS TO RESPOND TO THE SEMI-AUTOMATED FFCCL – CLIENT CONTACT LETTER (18C-FF) OR REFUSED TO PROVIDE SUFFICIENT INFORMATION TO