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Division/Section Family Support Chapter No./Name 4 – Economic Stability (ES) Part No./Name C – Case Processing Section No./Name C-800-FITAP-SNAP Changes Document No./Name C-820-SNAP Actions on Changes Effective Date March 1, 2026

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If the household does not provide the requested information:

• click start work item on the task to proceed to Data Collection, • navigate to shelter expenses, • end all current shelter expenses budgeted, run eligibility and authorize the case.

If benefits are reduced or ended resulting from changes in shelter costs, a Notice of Adverse Action (NOAA) will be generated and sent to the household.

If a household reports a change in shelter expenses, verification of the expenses must be requested. From the LITE home screen, • click Data Collection, • click Initiate Data Collection • enter the case ID number in the appropriate field • under ‘What action do you want to perform’ select case change/change report from the dropdown and click Next • navigate to shelter expenses and update the expenses • select ‘pending verification’ in the verification drop down and click Next • navigate to eligibility determination and click Run EDBC An OFS 18C will be sent to the household requesting verification of shelter expenses.

C-823-SNAP - PR INCOME CHANGES

1. Household reports a change which would not increase benefits.

If a household reports a change in employers and the effect on the benefits is not obvious, complete a manual budget based on the client’s statement of his new wages. If the household income has increased but remains below 130% of the federal poverty level for the household size limit for the household size and benefits would decrease, do not take action to reduce benefits. Document in CAFÉ that the change was reported and the household remained eligible. A copy of the manual budget should be saved in document repository system.

2. One check stub was received to report new income or a new hourly wage.

• Contact the household to discuss the anticipated wages. • Determine whether the household’s anticipated income exceeds 130% of the federal poverty level for the household size for the household size based upon the client’s statement. • If the income exceeds 130% of the federal poverty level for the household size , close the case upon expiration of NOAA.