Page 262

MS 6410 [1]

Volume 2 – Supplemental Nutrition Assistance Program (SNAP) MS 6410 – R. 5/31/2026 – OMTL – 695 Verification Time Standards at Application

[Allow the household the appropriate length of time to provide verification as follows:

A. If the household is not eligible for expedited services, allow the household 30 calendar days from the date of application to return all mandatory verification.

1. If the 30th day is a workday, verification must be returned by the close of business that day.

2. If the 30th day is a non-workday (weekend or holiday), verification must be returned by the following workday. Benefits will be issued from the original date of application.

3. Allow the household to have a minimum of 10 calendar days (or the next workday if the 10th day falls on a weekend or holiday) on any subsequent Request For Information (RFI), to provide additional information in the following instances:

a. To verify conflicting or questionable information. Document in the case record why the information was questionable. If the individual cannot be reached to explain why further verification is required, document on the second, third, fourth, etc. RFI, why the verification provided previously was not accepted;

b. To provide information due to a change in the household's situation which occurred after the interview and the initial request; or

c. To provide additional information that the worker discovers is needed to make an eligibility determination after the interview and initial request.

4. When all mandatory verification is received, during the extended 30-day period, reactivate the case and process the application. The date of reactivation is the date all the mandatory verifications are received. Optional verification is not required.

Example: The individual returned all mandatory verification, identity, wages, etc., but they failed to return verification of rent. Reactivate the application using the date all mandatory verification was received and enter zeros for the rent (non-mandatory information). If the individual returns the rent information after the case has been disposed, process the information received as a change.

When optional verifications have been received, but mandatory verifications are still missing, do not reactivate the case until all mandatory information is received.