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MS 6410

[2]

Example: After the application is denied at 30 days, the individual returns verification of rent, wages, and child support, but fails to return all mandatory verification. Do not reactivate the application until all of the mandatory verification is received.

5. If the household returns requested verification during the extended 30-day period, after the application has been denied, and it is discovered household circumstances have changed, do the following:

a. Reactivate the case immediately and process;

b. Pro-rate benefits from the date verification is received; and

c. Enter a case change for the new information and issue an RFI requesting verification of the change, allowing the normal 10 days to return the verification.

If this is a Simplified Reporting (SR) household and the verification is not returned, the case cannot be closed unless it is one of the changes SR households are required to report.

6. When information is requested, be specific about the information needed. If income for the prior two months is needed, the original RFI should reflect the exact two months. If information is returned in the 30 days following the denial/discontinuance, use the same 2 months of verification. If the household returns all the requested information, process the application.

B. When a household applies for multiple programs, follow the normal procedure. However, advise the household that their due dates to return requested verification may be different, and they should make every effort to return the requested verifications for all programs by the earliest due date.]