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MS 0965 (1) Volume 1 – General Administration MS 0965 – R. 10/1/24 – OMTL-658 Compromising Claims A. [The Claims Management Section (CMS) determines if a Supplemental Nutrition Assistance Program (SNAP) claim will be compromised. Staff are not to discuss or offer a compromise. If an individual contacts the local office about the inability to pay a claim, refer the individual to CMS at 502-564-3440. CMS will only compromise SNAP claims if one or more of the following apply: 1. All liable members have entered a medical care facility with no intent to return home; or 2. All liable members are in prison without the possibility of parole. B. Compromised claims differ from terminated claims in that the compromised amount can be added back to the claim amount if the household situation changes. If all liable claim members are deceased, the claim will be terminated. C. Advise the household of the right to request a fair hearing if the household disagrees with the agency’s decision on compromising their claim.]