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contact IHCDA to discuss the situation and obtain authorization to move forward with the action.

Failure to consult with IHCDA prior to repairing or replacing a heating source indicated as functioning during the assessment may result in a monitoring finding.

Clients’ Responsibilities If there is a dispute or problem with the work that the contractor has performed, the client must address the concern to the contractor. The Local Service Provider has no liability nor obligation to ensure the work of contracted entities. Inspections will not be performed. Contractors are required to provide a one-year warranty for parts.

All clients who receive an emergency repair or replacement of their heating source must sign a client consent form (see Form ERRCON-2025 – Client Consent/Release of Liability Form). This form is a release of liability and waiver of claims for IHCDA and the LSP.

Documentation Required documentation includes: • Proof of Homeownership- this may be a printout from the county Geographic Information System (GIS) system, a current mortgage statement showing the property address, proof of homeowner’s insurance, a title or deed, or proof of Life Estate o A land contract on its own is not sufficient to prove ownership for the purposes of this benefit without corroborating documentation that the sale has been registered and recorded with the applicable county or state government entity) o LSPs are to attempt to verify homeownership using a local GIS system or through the county assessor’s website, rather than placing this burden on the applicant. If the LSP is unable to document homeownership independently, the LSP may then request further documentation from the applicant. • Invoice from the Repair Or Replacement • Documentation Of Warranty For Labor And Materials • Assessments o When an assessment has been completed • A Building Permit o if the ERR service is being conducted in a jurisdiction in which permits are required • A Completed Client Consent Form • IHCDA’s ERR checklist • Average Cost Per Unit Documentation o The subrecipient must provide IHCDA with documentation showing how they are tracking their ACPU to stay under the $7,000 per household cap upon request.