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education, family development, travel expenses, supplies, asset purchases etc. o Inventory listings IHCDA randomly selects up to ten percent (10%) of the LSP’s client files for review. Incomplete, denied, staff receiving benefit, and Emergency Services/Repair and Replacement files are a small part of the overall file review. 14.4 LSP Responsibilities The LSP is responsible for actively participating in the monitoring session. LSPs shall ensure the following occur: • Submittal of the pre-monitoring questionnaire by the established deadline • Attend the entrance and exit conference • Upload program participant information into the statewide database • Submittal of requested documents by the established deadlines • Ensure on-going and timely communication with the monitor(s) • Be respectful of the monitors as they carry out their duties • Access to any and all program and fiscally related documentation, as requested • Implement corrective action items, as identified, within the established timeline 14.5 Monitoring Report All identified eligible findings will be contained on the monitoring report. Each LSP will receive a copy of the monitoring report within thirty (30) calendar days from completion of the exit conference. The monitoring report will include the number of files reviewed, the number, type and description of deficiencies, amount of benefits to be paid to clients, any funds which should be repaid to IHCDA, and best business practice recommendations. Findings are program deficiencies that require corrective action, known as “action items”. 1. Overall Performance Score The Overall Performance Score is the total value of findings divided by the total number of files (base administration and client) reviewed.
A. Base Administration Administrative review items are added to the client file review number, increasing the available points used to calculate the success rate. These are one (1) point each for a total of thirteen (13) base administrative points. • Inventory • Single Audit issues for EAP • Transmittal processing • Fiscal claim Review • Benchmark spending