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acknowledged in such cases and proper follow-up should be made to ensure the return of the case records to the file. 1450.20.00 RETENTION OF DOCUMENTS WITHIN THE CASE FILE Most case records are to be maintained for three years. The three-year period starts at different times for different documents. The following is the list of documents that must be retained for the entire life of the case and three years following the date on which the eligibility or claims collection case was discontinued. Application Interview guide Combined application form used for application actions Medical information Absent parent information Assignment of rights forms Court records Legal agreements Records establishing overpaid benefits and/or fraud Social Security Numbers Birth and death records Citizenship records. Other case file records must be retained for a three-year period beginning with the effective date of the action it supports. Those records include but are not limited to: Budget forms Income and expense records used to support the eligibility determination and benefit calculation Notices Hearing decisions Benefit issuance records not related to overpaid or underpaid benefits.