Page 47

All expedited AGs which apply after the 15th calendar day and receive a prorated allotment for the month of application will also receive the second month’s allotment within the expedited time standard.

Expedited service is not allowed for AGs that file applications during the redetermination month. 2020.05.15 COMBINED MONTH ISSUANCE TIME STANDARD (S)

AGs which apply after the 15th calendar day for initial month's assistance and fulfills all eligibility requirements, are eligible for the month of application and the subsequent month and must be issued the initial month's prorated allotment and the second month's allotment simultaneously.

When the first month’s benefits of less than $10 is prorated to a zero benefit, the AG will not receive combined benefits. Benefits for the second month will be available on the first working day of the second month. 2020.05.20 NOTICE OF MISSED INTERVIEW (S)

When a client has an application on file for SNAP and misses the appointment, a notice must be sent to the client informing him of the missed appointment. This applies to initial applications, reapplications, and redeterminations.

The eligibility system will automatically send this notice if both requirements are met: • The SNAP appointment has been scheduled using the Client Scheduler in the eligibility system. • The application is taken through Application Registration.

All other situations will require a manual notice to be sent to the client if a SNAP application is on file and the client misses the SNAP interview. Examples of these are if the worker adds SNAP as a program in an already existing case or if client scheduling was not used to schedule the appointment. 2020.10.00 APPLICATION TIME STANDARDS (C)

Applicants are to be advised of application processing time frames verbally and in writing during the interview.

For Assistance Groups (AGs) meeting all conditions of eligibility: • If not required to participate in Applicant Job Search (AJS), assistance shall begin no later than 30 days from the date of application. • For AG’s that are required to participate in AJS, it shall be no later than 60 days from the date of the application. (f8)

For AGs not meeting all conditions of eligibility: