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A determination that good cause exists for non-compliance with IMPACT Program requirements shall be made in accordance with the process described in Section 2545.10.05.

For occurrences of non-compliance with the Self-Sufficiency Plan (SSP) which are not related to Voluntary Quit or Reduction of Hours/Earnings, good cause reasons are limited to the following: • The required actions were beyond the capability of the participant to perform, or the circumstances were beyond the individual’s ability to control, such as childcare for child under age 6, transportation breakdown with no alternative, illness or hospitalization verified by licensed medical professional, victim of domestic violence, family crisis or other unusual circumstances. • The agency failed to provide participant with services needed to perform the required actions.

For occurrences of non-compliance with the requirements of the SSP related to voluntarily quitting employment (Voluntary Quit), good cause reasons include: • A substantiated incident of discrimination by any employer based on age, race, sex, color, handicap, religious beliefs, national origin, political beliefs, or marital status. • Work demands or conditions that render continued employment financially unacceptable, such as working without being paid on schedule. • Leaving a job in connection with patterns of employment in which workers frequently move from one employer to another, such as migrant farm labor or construction work. • The individual quit, with the approval of the IMPACT case manager, to accept a bona fide job offer that resulted in increased earnings and/or benefits. • The individual was unable to obtain or maintain necessary care for a minor child residing in the home. • The employment site violated applicable state or federal health and safety standards.

For occurrences of non-compliance with the requirements of the SSP by voluntarily reducing earnings (Reduction of Hours/Earnings), good cause exists if the reduction was due to the inability to obtain or maintain necessary care for a dependent minor child residing in the home. 2545.10.05 IMPACT GOOD CAUSE DETERMINATION PROCESS – LEVELS OF AUTHORITY (C)

The Levels of Authority cited below for determining good cause for non-compliance with IMPACT Program requirements have been established to minimize the occurrence of situations that may require a good cause determination.

A determination that good cause exists for failing to cooperate with IMPACT Program requirements is limited to the following two (2) reasons: • The required actions were beyond the capability of the individual to perform, or the circumstances were beyond the individual’s ability to control. • The agency failed to provide the services needed for the individual to perform the required actions.