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• At reapplication, if the sanctioned individual is determined to be exempt from Applicant Job Search, the sanction will be end dated the last day of the month of application.

When TANF IMPACT mandatory individuals do not comply with IMPACT Program requirements: • A Notice of Non-Compliance with IMPACT Requirements is generated by the System when the failure date of the participant’s non- compliance is entered in the SOR. • The applicable minimum sanction period is initiated simultaneously.

The Notice of Non-Compliance gives the deadline for the participant’s good cause response which is thirteen (13) calendar days from the date the notice is mailed. If the 13th day falls on a weekend day or holiday, the deadline is the first working day after the weekend or holiday. If the participant: • Responds in writing with good cause by the deadline stated on the Notice, the sanction is to be deleted in the Eligibility System. • Responds by the deadline but good cause is not approved, client is to be notified that the good cause documents provided did not meet requirements. • Fails to respond by the deadline stated on the Notice and does not have good cause, the individual must serve the minimum sanction period and demonstrate compliance, whichever is later. • Fails to respond by the deadline stated on the Notice because of unusual or extraordinary circumstances, and provides good cause later, the sanction is to be deleted in the Eligibility System. 2545.05.00 CASE MANAGER RESPONSIBILITIES FOR NON-COMPLIANCE (C)

It is the responsibility of the IMPACT case manager to ensure: • Non-compliance information is reflected in the SOR and ensuring that the applicant’s status is accurately displayed in the Eligibility System as “N” for non-compliance. • Determine Level I good cause when a TANF recipient fails to comply with an assigned IMPACT activity.

When a participant calls a career coach or regional manager saying they were told by eligibility to contact IMPACT to end their sanction due to exemption (such as having a child under 12 weeks), the worker can directly end the sanction without referring it back to eligibility.

When a participant calls a career coach or regional manager saying they were told by eligibility to contact IMPACT to end their sanction, and there is no exemption available, and email should be sent to the DFR mailbox. Include in the email that the participant still needs to be referred to IMPACT to comply with AJS before the sanction can be removed. 2545.10.00 IMPACT GOOD CAUSE DETERMINATION (C)

The policy stated in this section applies only to Two-Parent TANF and Regular TANF Assistance Groups (AGs).