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Actions of non-compliance requiring a good cause determination include, but are not limited to, the following: • Refusal or failure to comply with any IMPACT Program requirements. • Refusal to accept employment. • Termination of employment. • Reduction of employment hours.

Levels of Authority for Determining Good Cause for Non-Compliance include IMPACT case managers, supervisory and administrative staff.

IMPACT case managers have authority to grant a first request for good cause for the following reasons: • Lack of childcare for a child under age 6. • A breakdown in transportation arrangements with no ready access to alternative transportation. • Actions of non-compliance resulting in refusal. • Failure to comply with IMPACT Program requirements. • The case manager must document efforts to eliminate barriers to participation that may have been addressed in the SSP or may not have been a barrier prior to the first occurrence.

Supervisory have authority to grant a second request for good cause reasons stated under the Case Manager Level I, and a first request for the following reasons: • Refusal to accept employment. • Termination of employment. • Reduction of employment hours. • Unsafe employment situations. • Illness or hospitalization of the participant verified by a licensed medical professional.

Administrative have authority to grant a third request for good cause for reasons listed under the Case Manager Level I, a second or third request for the reasons listed under the Supervisory Level II, and a first, second or third request for the following reasons: • Domestic violence. • Family crisis. • Other circumstances alleged by the participant to be beyond their ability to control.

The IMPACT case manager should be informed of good cause determination decision within two working days of receipt of request for good cause. 2545.15.00 SANCTION FOR IMPACT NON-COMPLIANCE (C)

A Non-Compliance sanction is initiated when an IMPACT participant is found non-compliant with IMPACT. For a Two-Parent TANF AG, a third sanction by either individual, can lead to a lifetime disqualification from the TANF Program for the entire AG.