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IMPACT Non-compliance applies to the individual’s failure to comply with IMPACT without good cause and can result in a sanction, loss of benefits and discontinuance of supportive services. At application, non-compliance can result in application denial.

The following actions constitute non-compliance and can result in a sanction and AG closure: • Failure to attend a scheduled Orientation/Assessment Interview. • Failure to attend a scheduled Self-Sufficiency Plan development appointment. • Failure to provide required documentation of participation in assigned IMPACT activities. • Failure to participate 100% in any assigned IMPACT activity. • Refusal or failure to attend a scheduled job interview. • Refusal or failure to seek, accept, and maintain employment at 20 hours or more per week at minimum wage or higher. • Refusal or failure to cooperate with any other service agency to which referred through the IMPACT Program.

Once non-compliance date is entered into SOR, non-compliance with IMPACT requirements will result in: • A “Notice of Non-Compliance with IMPACT Requirements”, generated by SOR, will be mailed. • An applicable minimum sanction period is initiated on the same day.

The Notice of Non-Compliance gives the deadline for the participant’s good cause response which is thirteen (13) calendar days from the date the notice is mailed. If the 13th day falls on a weekend day or holiday, the deadline is the first working day after the weekend or holiday. If the participant: • Responds in writing with good cause by the deadline stated on the Notice, the sanction is to be deleted in the Eligibility System. • Responds by the deadline but good cause is not approved, client is to be notified that the good cause documents provided did not meet requirements. • Fails to respond by the deadline stated on the Notice and does not have good cause, the individual must serve the minimum sanction period and demonstrate compliance, whichever is later. • Fails to respond by the deadline stated on the Notice because of unusual or extraordinary circumstances, and provides good cause later, the sanction is to be deleted in the Eligibility System.

IMPACT Compliance Requirements; the sanctioned individual must: • Re-apply for TANF Cash Assistance. • If determined mandatory for IMPACT participation, complete Applicant Job Search (AJS) Orientation, and participate successfully in AJS activities. Minimum of 6 employer contacts, 3 of which have to be applications. • At re-application, if the sanctioned individual is determined mandatory for IMPACT participation and is serving, or has served, the minimum penalty period and completes the AJS requirements, the sanction will be end-dated using the date of the last day of the month of application, or the end of the minimum sanction period, whichever is later. • Sanctioned individuals should not re-apply for TANF benefits prior to the last month of the minimum sanction period.