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Title 7: SNAP Page 4 Iowa Department of Health and Human Services Employees’ Manual Chapter H: Adjustments Claims Revised October 11, 2024 When Not to Establish a Claim Claims Legal reference: 7 CFR 273.18 Policy: Establish a SNAP claim or overpayment when a household: ▪ Received more benefits than it was eligible to receive. ▪ Has been found to have trafficked benefits. Establish a claim within 90 days after the date the overpayment is discovered. However, if this is not done within 90 days (for whatever reason), you must still establish a claim. The following definitions apply when establishing claims: ▪ “Date of discovery” means the date on which you first determine that an overpayment occurred. You must enter this date when you submit the claim into the Overpayment Recovery System. (For instructions, see 6-G, Making Referrals to DIA.) ▪ “Date claim established” means the date the first Notice of SNAP Overpayment is sent to the debtor. The Overpayment Recovery System enters and tracks this date. The following sections explain: ▪ When not to establish a claim ▪ Procedures for inadvertent household error claims ▪ Procedures for intentional program violation claims ▪ Procedures for agency error claims ▪ Procedures for calculating the amount of a claim ▪ Procedures for documenting claims ▪ Procedures for establishing the debtor for a claim When Not to Establish a Claim Legal reference: 7 CFR 273.18(e)(2) Policy: Do not establish a claim when the household does not complete procedural requirements such as signing the correct application form. Do not establish a claim on a categorically eligible case for excess resources. Do not establish a claim if the household is not currently participating and the claim is for $125 or less. EXCEPTIONS: ▪ Establish a claim if the overissuance was discovered through a Quality Control review. ▪ Establish the claim regardless of the amount if you anticipate that the household will be reinstated for the current month or the following month. ▪ Do not apply this policy to claims that are already established.