Page 14

Title 7: SNAP Page 12 Iowa Department of Health and Human Services Employees’ Manual Chapter H: Adjustments Claims Revised October 11, 2024 Calculating the Amount of the Claim

4. Due to a new job, household C’s income went over its gross income limit for the first time in March. The household was required to report this by April 10 but failed to do so. The household also failed to report the job when benefits were recertified for July through December. The household’s unreported earnings are discovered in August. Benefits are adjusted for September. Because the earnings should have been counted starting in May, a claim must be completed for the months of May through August. Calculate the claim for May and June by using earnings that would have been projected if the household had reported the change at the time they were required to. Because July was the start of a new certification period, a new income projection should have been made for July. Use earnings in the 30-day period before the RRED to project income to be used in calculating the claim for July and August. NOTE: Because there is an overpayment in every month of the period of May through August, there is only one claim even though the claim spans two certification periods. Documentation Requirements for Claims Legal reference: 7 CFR 273.18, 273.2(f)(6) Policy: Document the case file to support the months a claim covers and the amount. Procedure: Upload to the electronic case file all information required to document establishment of a claim including: ▪ The reason for the overpayment. ▪ How you determined the start and end dates of the claim. ▪ A copy of the Overpayment Recovery Information Input Summary (from the direct claim entry screen). ▪ Verification used to determine the claim (such as pay stubs or Employer’s Statement of Earnings form, proof of unearned income, etc.). ▪ Calculation of the correct benefit amount for each month (Scratch Pad, including any relevant comments to explain the calculation such as sources of income, who had the income, determination of countable income amounts, etc.). ▪ Any other documents, such as email messages, that support or explain the overpayment decision.