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Title 7: SNAP Page 13 Iowa Department of Health and Human Services Employees’ Manual Chapter H: Adjustments Claims Revised October 11, 2024 Documentation Requirements for Claims Comment: When a household appeals the establishment of a claim, make sure the appeal record contains all of the above information to document the basis of the claim. You must also include proof of benefits issued for the months of the claim (such as ISSV information). Failure to include this information in the appeal record may result in the Department’s establishment of a claim being reversed. Establishing the Debtor on a Claim Legal reference: 7 CFR 273.18(a) The following people are liable for repayment of an overpayment: ▪ Each adult member of the household when the overpayment or trafficking occurred. A child age 21 and under who is a member of a parent’s SNAP household is not considered an “adult member”. NOTE: This includes adults who were mandatory household members when the overpayment occurred, even if the adult was not included in the SNAP household. ▪ A sponsor of an alien household member if the sponsor was at fault. ▪ A person connected to the household, such as an authorized representative, who actually traffics or otherwise causes an overpayment or trafficking. See 7-A for a definition of trafficking.

Ms. Adams receives SNAP benefits with her child Paige as a household of two. It is later discovered that Paige’s father, Mr. Jones, was also in the home and the household has an overpayment for the time period he was in the home. Both Ms. Adams and Mr. Jones are liable for the claim and must both be coded as debtors. Forward information on all adult household members to the Department of Inspections, Appeals, and Licensing (DIAL). The recoupment system can concurrently collect from all debtors associated with the claim. Adult household members are still liable even if they move to another household. Confer with DIAL before changing a debtor on a claim. To revise an existing claim, make changes in red ink on a copy of the appropriate document as described below and mail to DIAL. Make the changes on: ▪ A copy of the Overpayment Recovery Information Input Summary screen if the claim was entered through direct claim entry, or ▪ A copy of the previously completed form 470-0464, Overpayment Recovery Information Input, for an older claim not entered through direct claim entry.