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Title 7: SNAP Page 6 Iowa Department of Health and Human Services Employees’ Manual Chapter G: Case Maintenance Action on Changes Reported During the Certification… Revised September 27, 2024 Changes Requiring Action During the Certification…
4. Mary is a SNAP recipient who was receiving $100 per week in child support when she applied, so $400 is budgeted on her case. In April, Mary reports that she is no longer receiving child support because the other parent lost his job two months ago. You access ICAR and see that he was consistently paying his weekly amount, but that ended in mid-February and she has received no payments since then. Since we are able to verify the information she is reporting through our data sources, remove the child support from her case. Since this will result in increased benefits, adjust benefits for May. 5. Bob is approved as a household of one, with a certification period of April through September. At the time of his certification, he is working part-time earning $800 per month. On June 8 he calls to report that he is now working full time and he exceeded his reporting threshold in May. Since this is a change he was required to report, send an RFI requesting verification of his change in income. If it is provided, enter the verified income. If it is not provided, close the case for failure to provide requested information. 6. Laura is approved as a household of one in August, with verified earnings of $250 per week ($1,000 per month). On October 5, she submits a letter from the employer showing that she received a promotion with higher pay and more hours, and that starting with October 20th paystub she will be earning $400 per week ($1,600 per month). Regardless of whether or not this causes her to exceed the threshold, she has voluntarily provided information that is verified upon receipt. Enter the new income for November benefits, allowing for timely notice. 7. Household C is receiving SNAP. In April we receive a prisoner match showing that a member is now incarcerated. You must follow up to determine whether the member is still incarcerated. See Acting on the Prisoner Match Report for how to proceed. 8. Household D is receiving SNAP. In October they report that Mr. D is in jail and is expected to be there for at least two months. Since the household reported this (it didn’t come from a prisoner match), it is considered verified. Remove Mr. D from benefits, allowing for timely notice.