Page 6

Official source

Title 7: SNAP Page 3 Iowa Department of Health and Human Services Employees’ Manual Chapter G: Case Maintenance Action on Changes Reported During the Certification… Revised September 27, 2024

Is the information verified upon receipt? Yes No Is the impact on the case clear? Yes No Take action on case Does the new information indicate that information provided and used at certification was incorrect? Yes Follow up with RFI No Yes Yes No No Yes Follow up with RFI No Take no immediate action. Hold the information for clarification/ verification at the next recertification. Is the information something the household was required to report? See Reporting Requirements Is the information less than 60 days old? Is the information: (1) from a prisoner death, or NAC match? OR (2) a change in deductible expenses resulting from an address change?

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Page 6

Official source

Title 7: SNAP Page 3 Iowa Department of Health and Human Services Employees’ Manual Chapter G: Case Maintenance Action on Changes Reported During the Certification… Revised September 27, 2024

Is the information verified upon receipt? Yes No Is the impact on the case clear? Yes No Take action on case Does the new information indicate that information provided and used at certification was incorrect? Yes Follow up with RFI No Yes Yes No No Yes Follow up with RFI No Take no immediate action. Hold the information for clarification/ verification at the next recertification. Is the information something the household was required to report? See Reporting Requirements Is the information less than 60 days old? Is the information: (1) from a prisoner death, or NAC match? OR (2) a change in deductible expenses resulting from an address change?