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Title 7: SNAP Page 37 Iowa Department of Health and Human Services Employees’ Manual Chapter G: Case Maintenance Common Changes in Household Circumstances Revised September 27, 2024 Acting on IEVS and Other Automated Reports Comment: Unlike the SSA match which is not considered verified, the Iowa Department of Public Health Death match is considered verified upon receipt. If there are other automated death matches and you are not certain if they are considered verified upon receipt, contact SPIRS for assistance. Death matches received from Managed Care Organizations (MCOs) are not verified upon receipt. Follow the procedures outlined above for action on SSA death matches. Treatment of Remaining Household Members When Acting on Prisoner or Death Matches When acting on a verified report of incarceration or death, if other household members are active on the case with the person who is canceled, they remain active on the case. This is true even if the only remaining household members are minor children. The whereabouts of the children would be addressed at the next recertification unless their situation is clarified when talking to the household regarding the match; an RFI cannot be sent during the certification period to determine where the children are living. If, during the certification period or at the time the match is verified, someone reports the minor children are in their care, the caregiver can be added as an emergency authorized rep on the EBT card so that the remaining SNAP benefits can be used for the needs of the children; see instructions in 14-J for adding a secondary cardholder. If the new caregiver wants continued benefits with the children, gather the caretaker’s information in order to add the caretaker to the child’s SNAP benefits; see Acting on Changes Policies in this chapter for how to add a new household member. When adding the caretaker to the child’s SNAP benefits, it is generally best to create a new case number with the caretaker as the case name. When doing so, copy all relevant information to the new case file and clearly document the situations. In rare situations, it could be acceptable to simply change the case name to the new caretaker. If you have case-specific questions on how to handle a case like this, send your question to SPIRS.