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Title 7: SNAP Page 36 Iowa Department of Health and Human Services Employees’ Manual Chapter G: Case Maintenance Common Changes in Household Circumstances Revised September 27, 2024 Acting on IEVS and Other Automated Reports Acting on the Prisoner Match Report Legal reference: Public Law 105-33; 7 CFR 273.1(b)(7); 7 CFR 272.13 Policy: The ABC system runs monthly matches to identify clients who are incarcerated. The match includes persons who are active or pending for SNAP. These matches are not verified and must be followed up on to ensure that persons who are in jail or prison are not receiving SNAP to which they are not entitled. See 7- C, Residents of Institutions. If the household or jail/prison confirms the household member is still incarcerated, remove them from SNAP. If you are not able to verify by reaching out to the household or jail/prison, an RFI must be sent to clarify the situation. Use the “Data Match – Prisoner” selection so the household understands this request is based on a data match we received. The language on the RFI explains that if we do not hear from the household, we will assume the report is accurate. If the household doesn’t respond, cancel the household member identified on the prisoner match using the “lives in an institution” reason code. Do not cancel the entire case unless the individual from the prisoner match is the only household member, in which case it would appropriate for the case to be closed. Acting on the SSA Deceased Individual Match Report Legal reference: 7 CFR 272.14 Policy: The ABC system runs monthly matches with SSA to identify clients who may be deceased. The match includes persons who are active or pending for SNAP. These matches are not verified and must be followed up on to ensure that persons who are deceased are not receiving SNAP. Send an RFI using the “Data Match – Death” selection. The language instructs the household to contact us only if the information is incorrect. Therefore, if a response is not received, remove the person using the “because of death” reason code. Do not cancel the entire case unless the individual from the death match is the only household member, in which case it would appropriate for the case to be closed. You may be able to verify the death from another source, such as a family member or obituary. If you are able to verify the death, you do not need to send an additional RFI. If using an obituary, you must make certain there is enough distinguishing information to verify it is the same person.