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Title 7: SNAP Page 11 Iowa Department of Health and Human Services Employees’ Manual Chapter G: Case Maintenance Action on Changes Reported During the Certification… Revised September 27, 2024 Changes Held Until Recertification
7. SNAP household F consists of Mr. and Mrs. Johnson. At recertification, Mrs. Johnson verifies her earnings from the Sunny Travel Agency are $1,000.00/month. Their SNAP case is recertified from January 1st-June 30th. On April 5th, Mrs. Johnson calls to report that Mr. Johnson started employment on March 29th at Patty’s Putt- Putt and he anticipates he’ll earn $1,200.00/month. Through discussion with the client, the worker discovers that as of the date of the report (4/5), Mrs. Johnson has only received one paycheck in the month, which was received on 4/1 for $500.00 and Mr. Johnson has also only received one paycheck on 4/4 for $600.00. They have not exceeded the income limit for the current month or any prior month. Regardless of the fact Mrs. Johnson has previously verified income rolling on the case, the client’s actual income received in the month up to the date of the report (in this example, 4/5) is the amount used to determine whether or not the household exceeded the income limit. The rolling income is not added to the new income when making this determination. The worker documents the case and reminds the client of their reporting requirements. NOTE: Even though the household anticipates that their combined income will cause them to exceed the income limit in the future, they have not yet exceeded the income limit and therefore an RFI cannot be sent. 8. Household G is approved for SNAP for mom, dad, and two children. At the time of the RRED, the clients provided verification that both parents were working, but they did not claim a childcare expense. During the certification period, mom called to report the children started attending Happy Kids Daycare and they pay $1,000.00/month. Because this is a change the household was not required to report, an RFI cannot be sent. However, it is important to explain to the client that if they voluntarily provide proof of their childcare expense, it may increase their SNAP benefits. 9. Jade, 19, is receiving SNAP benefits as a household of one. During the certification period, Jade calls to report that she moved in with her mother, Janet. Janet does not receive SNAP benefits and she has income, but Janet and Jade’s combined income does not cause them to exceed the income limit for a household of one. An RFI cannot be sent to verify Janet’s income because the household was not required to report this change. Explain to Jade that if they voluntarily provide proof of Janet’s income, Janet can be added to Jade’s SNAP case. If they do not, Jade will remain active on SNAP until her next recertification and at that time, the worker will address adding Janet to the case. NOTE: Even though Janet is mandatory household member due to Jade’s age, the household was not required to report this change. Jade’s case cannot be canceled for being ineligible as a separate household during the certification period.