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Title 7: SNAP Page 12 Iowa Department of Health and Human Services Employees’ Manual Chapter G: Case Maintenance Action on Changes Reported During the Certification… Revised September 27, 2024 Changes Held Until Recertification

10. Household H is certified for SNAP benefits. During the certification period, Mrs. H calls to report the birth of her baby, Camila. Mrs. H reports that Camila is still in the hospital but she thinks Camila will come home next week. This future change is not verified upon receipt because Camila has not come home from the hospital yet. Explain to Mrs. H that she can call back once Camila has come home and then she will be added to the SNAP case effective the month after the month of report. An RFI cannot be sent to request further information or verification of the change Multiple Changes Policy: A household may have multiple changes to report at one time. Look at each change to determine if it requires immediate action or should be held until the next recertification, and act accordingly. Procedure: See the applicable policy in this chapter for the timeframe for acting on each change. Remember that you must look at all aspects of each change. For example, if a new member with income enters the home, you cannot add the person without also adding the associated income. That is one change. (See #5 above)

1. Ted is a SNAP recipient with no income. On January 18, he reports that his girlfriend Sara moved in and he wants to add her to his benefits. Sara has no income. He also reports that he started a new job and expects to make approximately $800 per month. There are two independent reported changes – Sara moving in and Ted starting a new job. Each reported change must be looked at independently to see if immediate action is required. Sara has no income and her entry into the home is verified upon receipt. Therefore, the impact of her joining the household is clear and further verification is not required. Add Sara to Ted’s benefits effective February 1. Since Ted’s new income was not a change he was required to report, and is not verified upon receipt, no further action is required at this time. Document the reported change and remind the household of their responsibility to report if income exceeds the threshold. At recertification, Ted’s new job must be addressed.