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Title 7: SNAP Page 10 Iowa Department of Health and Human Services Employees’ Manual Chapter G: Case Maintenance Action on Changes Reported During the Certification… Revised September 27, 2024 Changes Held Until Recertification

4. Household consists of Ms. H and her two children. At the time of application, she is earning $500 per week ($2,000 per month), which is under the income limit for a household of three. The month after approval, she calls to report that she is getting a promotion which will result in more hours and higher pay. She thinks it will put her over the reporting threshold. You discuss the situation with her and clarify that she has not yet exceeded the limit. Do not request verification because it does not meet one of the criteria for taking immediate action. Document the case with the report and remind her of her responsibility to report once she exceeds the limit. 5. Jill is a SNAP recipient with reported monthly income of $500. While certified, she reports that her husband Tim has moved back in and also earns $500 per month. Since the total household income has not exceeded the reporting threshold for a household of one (the requirement she was provided with at the time of certification), she was not required to report this change. You cannot add Tim without also adding his income, but this is not a change that requires immediate action. Document the case but do not send an RFI regarding Tim’s income. Explain to Jill that if she chooses to verify his income, you will add him to her case. If:  Jill voluntarily provides verification of his income, add him (and his income) to her benefits  She does not voluntarily provide verification of his income, do not add him to benefits. Address the change at the time of her next recertification. 6. Household E is receiving SNAP. At application, they reported and provided verification of rent of $500 and the Big SUA. They call to report that their rent at the same address has increased to $600. The household was not required to report this change and the agency is not required to verify the change during the certification period. Explain to the household that they may voluntarily provide verification of the increased rent amount. If they provide the verification, update the rent amount accordingly. Do not send an RFI and do not take any action on the case if verification is not provided. Verify the change at recertification.