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Title 7: SNAP Page 9 Iowa Department of Health and Human Services Employees’ Manual Chapter G: Case Maintenance Action on Changes Reported During the Certification… Revised September 27, 2024 Changes Held Until Recertification If a household requests a blank form (ESOE, Landlord Questionnaire, etc.) at any time so they can voluntarily provide verification of changes in income, you may provide one. However, do not require it or send an RFI with a due date in those situations. Common examples of changes which are held until the next recertification are provided below.

1. Household consists of Mr. F and his child. At the time of application, Mr. F has no income. Two months later, he calls to report that he started a job and will be earning $1000 per month. Because this is under the reporting threshold, no immediate action is taken. Document the case with the reported change so it can be addressed at the next recertification, but do not send an RFI. 2. Household G is approved for SNAP and FIP with $0 income. Two months later, Ms. G calls to report that she started a job at Employer W and expects to earn approximately $600 per month. Because this does not put them over the reporting threshold, verification cannot be requested for SNAP. However, since she is also on FIP, an RFI is sent. When completing the RFI, only FIP can be marked as a program for which failure to return information will result in closure. If verification is:  Returned: Take appropriate action for FIP and also enter the income for SNAP. Even though it was not required for SNAP, it is now verified and must be used.  Not returned: Take appropriate action for FIP, but do not cancel SNAP. This reported income will need to be addressed at recertification. 3. Sheila and her two children receive SNAP. When approved, Sheila has $800 in earned income. You receive a UIB report showing Sheila is now receiving $200 per week in UIB. She has not reported that her job ended. The UIB is verified upon receipt and must be used. Although the UIB report is a good indication that her job as ended, her earned income cannot be removed until verified. Since a job ending is not something she is required to report, no action is taken on the potential job ending. If Sheila later calls to report that the job ended, explain to her that you will remove this income once verified. However, do not send an RFI. If she voluntarily verifies it ended, it can be removed. Otherwise, the earnings will continue to roll until the next recertification. At that time, the situation will need to be clarified and, if needed, verified.