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Title 7: SNAP Page 21 Iowa Department of Health and Human Services Employees’ Manual Chapter B: Application Processing Processing Standards Revised September 27, 2024 Denying an Initial Application If the household fails to provide the missing verification by the due date, deny the application. You do not have to wait until the thirtieth day to deny an application for this reason. NOTE: You must reopen the case if the household provides the missing verification within 60 days of the application date. Issue benefits from the date of the application if the household provides the verification within the first 30 days. If the household provides the verification during the second 30 days after application, issue benefits from the date the missing information is provided. Delays in Processing Legal reference: 7 CFR 273.2(h), 441 IAC 65.6(1), 65.6(2), 65.6(3) A “delay in processing” occurs when:  Eligibility cannot be determined within 30 days after the date of application.  The household has not had the opportunity to participate within the 30-day processing period. A delay in processing means there is a second 30-day time period to finish processing the application. How you determine eligibility depends on who caused the delay. The following sections explain procedures for:  Issuing a notice of pending status  Delays caused by the household  Delays caused by the county office  Delays beyond 60 days Notice of Pending Status Legal reference: 7 CFR 273.10(g)(1)(iii) When there is a delay in processing, send a notice of pending status on the thirtieth day following the date of application. If the thirtieth day falls on a weekend or holiday, make computer entries on the next working day. When the household caused the delay in processing, use pending notice code 154 111, which tells the household: ”It has been 30 days since you applied for SNAP. Your SNAP will not start on the date you applied because you did not give us the information we asked for within the first 30 days.”