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Title 7: SNAP Page 22 Iowa Department of Health and Human Services Employees’ Manual Chapter B: Application Processing Processing Standards Revised September 27, 2024 Delays in Processing ”Your application will be reopened if we receive your required verification within 60 days of the date of the application. Call your worker if you do not know what you still need to do. If the verification is not received within the 60 days of the date of the application, you must reapply.” When the county office caused the delay in processing, use pending notice code 153, which tells the household: “We are working on your SNAP application. You have done all you need to do.” Delays Caused by the Household Legal reference: 7 CFR 273.2(h)(2), 441 IAC 65.6(1) A delay in processing is the fault of the household if the household failed to complete the application process but you took all required action. See Delays Caused by the County Office for required action the county office must take. The delay is the fault of the household when a household fails to appear for its interview, asks for another interview, and the rescheduled interview:  Is scheduled after the 20th day but by the 30th day following the date the application was filed, but the household either does not appear or does appear but does not bring verification; or  Is scheduled after the 30th day following the date the application was filed at the household’s request. If the household takes the required action after the thirtieth day but before the sixtieth day following the date of application and is found:  Eligible, prorate benefits from the date that the household took the action. The household is not eligible for any benefits for the first 30-day period. For example, if the household applies on May 1 but does not give the necessary verification until June 15, prorate benefits from June 15.  Ineligible, send a Notice of Decision denying the application. If the household does not do what it is supposed to do by the sixtieth day, deny the application on the sixtieth day. If the sixtieth day falls on a weekend or holiday, make computer entries on the next working day. Do not send a second notice when a notice of pending status was sent.