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Notify WIC Vendor Advisory Council and authorized vendors of contractor selection. Q1 of FY25 Vendor community informed on potential changes. FRVM staff

Finalize and execute WIC EBT contract with FIS.

Q4 of FY24 DAS approval of NASPO type contract provided on June 21, 2019. FRVM staff IT staff Transition and Conversion plan for data, stand beside devices, retailer portal. 2025 Transition from Conduent to new provider, FIS FRVM staff

Transaction testing after conversion to the new 2022 WIC Universal MIS EBT Interface (WUMEI) between TCC/Voyatek and CDP WIC Direct systems.

Q2/Q3 of FY25

Upgrade of the WUMEI to the 2022 version.

FRVM staff

4.2 Develop policies and establish business processes for a Policy and Procedure Manual.

Document new processes in response to changes to current business practices.

March 2020 Changes to the WIC Vendor Agreement, access criteria, high risk criteria FRVM staff

Revise policies and establish business processes for a Policy and Procedure Manual.

Policies and procedures in writing. Implementation of eWIC, utilization of CT-WIC, and the COVID-19 pandemic changed processes. Shared knowledge of processes. FRVM staff

Modify the CT WIC Manual for the Vendor Module based on changes and enhancements made. April 2018 Vendor Module Manual updated last for version 1.9. FRVM staff Nutrition staff

4.3 CTWIC Enhancements to streamline processes. Enhancements to Vendor Module training screens to increase the functionality and connection between training, monitoring and competitive pricing phases with selection criteria verification.

August 2020 Enhancements were delayed until the revised TCC/Voyatek contract is in place. Currently the relationship between enrollment and routine operations are separate. FRVM staff