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5.8% decline in participation from FY23 to FY24 based on closeout data.

6.3 25% of FY 2024 Local Agency Plans will include an Outreach Plan with measurable strategies. 50% of FY24 LAP’s will include an evaluation of the prior year’s outreach activities.

Provide review for Program Nutritionists and Program Coordinators about developing targeted, measurable strategies, using updated Outreach Materials.

During technical assistance visits, Local agency liaisons will discuss the development of a local Outreach Plan and measurable strategies.

LAP submission and MER Program Operations questions on Outreach.

Local agencies continue to struggle with evaluation of outreach strategies. All local agencies included outreach to either PPSNE or OB/GYN offices as part of the first trimester enrollment strategy. See Objective 6.1. 22% of local agencies included Outreach Plans with measurable strategies. 6.4 100% of local agencies will review and use CT- WIC show rate tracking report to improve access to WIC services. During monitoring ensure local agencies are implementing proven strategies to improve show rate including • 100% of local agencies monitor show rate weekly. • Retrieve and Utilize One Call Now (OCN) report to manage clinic schedules and show rates.

Develop a realistic baseline using pre-pandemic and pandemic rates.

Review and verification of local agency process for tracking, analyzing, and implementing effective strategies to improve show rates.

The CT-WIC show rate reports for the reporting period 1/1/2023 – 12/31/2023 is 80-89% and for the period of 1/1/2024-6/25/2024 the rate is 84-90% Local agencies monitor their show rate weekly for schedule management. In several local agencies, staff are tasked with calling all participants/families assigned to them and who missed their same day appointment. The appointment may be completed later that day