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SNAPCERTIFICATION MANUAL – SECTION 12000 12400 Unclear Information 12440 Reports from FieldInvestigations

determine if the information has been substantiated by a reliable collateral contact. For example, if earned income has been verified by the employer, that information is substantiated. If information has been substantiated, appropriate action will be taken on the case. 1. The county office worker must first determine if the household has failed totimely report a change. The reporting requirements for occasional reporters appear in SNAP 11330. If the household is subject to occasional reporting, the household must have reported the change within 10 days of the date the change became known. The reporting requirements for limited reporters appear in SNAP 11340. The household must report the change on the first semi-annual report or application submitted after the change occurs. If the household is subject to limited reporting and is not yet required to report the change, the field investigator’s report will be documented in the case record but no action will be taken until the semi-annual report or next application is submitted. EXAMPLE A: A household submits its semi-annual report on July 10 and goes to work on August 1. The field investigation is conducted on August 15. The household is not required to report the change until it submits its next application, so the county would not take any action. EXAMPLE B: A household goes to work on July 1. Its semi-annual report is submittedon July 10, but the household does not report the change on the report. The field investigation is conducted on August 15. The county will take action to add the earned income to the household’s budget and to prepare an overpayment for August and (if appropriate) September. If a field investigation is performed as part of processing the semi-annual report (i.e., after the form is received but before it is processed), any information provided by the field investigator will be used when the semi-annual report is processed. EXAMPLE C: A field investigator goes out because a household reported that a household member lost their job and no new income was reported. The investigator determines a household member just went to work. The anticipated earnings must be shown in the household’s budget when the semi-annual report is processed.