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6. The results of the review are documented in a case note inthe family’s ICCIS case and any other mechanism in place for documenting supervisory filereviews.

4430-1 B. PROVIDER FILE REVIEWS The Designee will review provider files to ensure at a minimum:

1. The required criminal history checks have been completed for all applicable individuals;

2. The required application documents are complete;

3. All reported changes have been appropriately acted on timely; and

4. The provider’s case in ICCIS is correctly updated.

4430-2 DIVISION OF PUBLIC ASSISTANCE REVIEWS The Division of Public Assistance (DPA), Program Integrity, Quality Assessment (QA) Staff conduct reviews of family case files and Request for Payment CC78 forms to measure compliance with the federal error rate. The federal error rate review is done on a three (3) year cycle therefore, QA may conduct these reviews on an on-going basis or limited to the specific timeframe of Alaska’s federal review.

The DPA Contracted Services Quality Assurance (CSQA) Staff review family case files and Request for Payment CC78 forms as well as provider and negative (closed/denied) case files for families and providers. See the Continuous Improvement Monitoring Guide for Child Care Assistance Eligibility Services located on the CSQA share point site. The goals of the QA and CSQA file reviews are to measure the accuracy and effectiveness of the Designees and the Child Care Program Office (CCPO) in issuing and paying child Care Assistance Program (CCAP) benefits for program integrity; meeting CCAP grant requirements; and measuring the State of Alaska’s error rate for the Child Care and Development Fund (CCDF).

When conducting file reviews, QA and CSQA Staff are to utilize the verification in the file and accessible in the Integrated Child Care