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The internal file review purpose is to identify and correct mistakes quickly and/or identify training needs of staff. CCAP Designees are required to conduct internal file reviews of family and provider cases monthly.

In addition to the Designee internal file reviews, the Division of Public Assistance (DPA), Program Integrity and Analysis (PI&A), Quality Assessment (QA) and/or Contracted Services Quality Assurance (CSQA) teams conduct monthly file reviews to determine the State of Alaska’s error rate for the Child Care and Development Fund(CCDF).

4430-1 INTERNAL FILE REVIEWS Designees are to conduct random monthly file reviews on at least ten (10) of the families and five (5) of the providers on their case load.

When a Designee is providing services to more than one (1) service delivery area using the same staff, will consider all service areas combined as their case load and conduct at least ten (10) family and five (5) provider file reviews.

When a Designee is providing services to more than one (1) service delivery area using different staff for each service area with consider the service delivery areas as separate and conduct at least ten (10) family and five (5) provider file reviews for each service delivery area.

Reviews are to include cases, both open and closed, processed by workers every month. The purpose of the review is to ensure work is completed accurately and timely and to identify training needs of staff.

The Designee review is to be conducted by the Designee’s Local Administrator, supervisor of the eligibility worker, if different than the Local Administrator, or by Designee staff with quality assurance responsibility and in-depth program knowledge. A record of each review conducted must be created to include:

1. The family or provider name;

2. Integrated Child Care Information System (ICCIS) number;

3. The date the review was conducted;